Get in touch

Chat

Get answers fast

Open hours

Monday to Friday
8.30am - 8pm (Sydney time)

Social

We're here to help

Open hours

Monday to Thursday
9am - 6pm (Sydney time)
Friday and Saturday
9am - 5pm (Sydney time)
Sundays and Public holidays
Closed

After hours?
Leave us a Facebook or Twitter message anytime and we'll respond as soon as we're back in.

Call Us

Open hours

Monday to Friday
8.30am - 8pm (Sydney time)
Saturday, Sunday, Public holidays
9am - 6pm (Sydney time)

Fast & Easy Self-Serve

Community Support

Ask, learn, post, share, hang out.

Ask 24/7
My Account

Log in now and start managing your account today.

Log In
Download the App

Stay in the know while you're on the go.

Device Guides

The nitty gritty on all our phones and modems.

View Devices

Not happy? We're listening

If you have any concerns, please get in touch any time, any way you like, or learn more about how we handle complaints.