Even though the Virgin Mobile brand is being phased out, you can keep using your service as you always have. We're making sure we're around to support your current commitment and plan.
Pay now, in part or in full without having to log in
Keep tabs on your calls, text & data usage
See how long you’ve got to go on your contract
We’re here to help, in more ways than one
Goodbyes are never easy. We’ll be sorry to see you go, but if you’re at or near the end of your contract we may have some options for you. To see what’s available, visit My Account.
Update your contact details so that when you’re eligible to switch, we can contact you. Otherwise you might miss out on some exciting offers that we’ve prepared for you with our friends at Optus.
Get in touch with us using the options below. We’re here to help.
The Virgin Mobile App puts the best bits of My Account in your pocket, so you can manage your services anywhere, anytime. Available for Android™ and iOS™.
Since Sir Richard Branson launched Virgin Mobile Australia in 2000, we’ve challenged the status quo in Australian telecommunications. Here’s a look back at some of our most memorable moments.
Cheers for the years