Check your plan status

Ready for a new phone or plan? You could be eligible to move to Optus sooner than you think!

We’ve been busy making sure the move to Optus is simple and seamless. Check your plan status in My Account to see your eligibility for a special offer. 

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Stay in touch

Update your contact details so that when you’re eligible to switch, we can contact you. Otherwise you might miss out on some exciting offers that we’ve prepared for you with our friends at Optus.

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Need to talk?

Get in touch with us using the options below. We’re here to help.

Stay in the know, on the go

Stay in the know, on the go

The Virgin Mobile App puts the best bits of My Account in your pocket, so you can manage your services anywhere, anytime. Available for Android™ and iOS™.

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